Cancellations made 7 days or more in advance of the appointment date, will receive a 100% refund. Cancellations made within 3 - 6 days will incur a 20% fee. Cancellations made within 48 hours to the event will incur a 30% fee.Cancellations made within 24hours will incur a 50% fee.Cancellations made within 12hrs will incur 100% fee.